Frequently asked questions.

What areas do you serve?

  • We operate in Shrewsbury, Shropshire and surrounding areas. SY1, SY2, SY3, SY4 and SY5 and surrounding areas.

How do I get a quote?

  • Snap a photo of the damage, scratches, dents, scuffs, rust, headlight issues, etc. and send it via the website form, email, or WhatsApp. You’ll receive a free estimate within a short time.

What details do I need to provide?

  • The quote form asks for your name, contact info, car registration, service type, and preferred date.

What services are available?

  • - Dent repair & paint
    - Scratch and scuff paint repair
    - Rust treatment, repair & paint
    - Headlight restoration

Can you repair plastic bumpers or trims?

  • Yes, We specialise in plastic bumper scuff and crack repairs, including texture matching and paint refinishing.

Do you offer mobile repairs?

  • Yes! That’s what we do!

Can I choose the repair date?

  • Yes, the form allows you to select your preferred date, and the team will try to accommodate it.

What if I need to reschedule?

  • Simply contact us at 07551 631 816 or via info@paintandrepairs.co.uk to adjust your appointment.

How much will my repair cost?

  • Pricing depends on the type and extent of damage. A custom quote is provided after reviewing your photos.

Is the quote free?

  • Yes, quotes are free, and there’s no obligation when you submit your photos.

How quickly will I hear back after submitting a photo?

  • We aim to respond quickly. Usually, within a day, or even in an hour, once photos are sent.

Is your work guaranteed?

  • Yes, all repairs come with a warranty for workmanship and paint finish, so you can drive away with confidence.

Will the repair be visible afterwards?

  • No! Our goal is invisible repairs. We use colour-matching systems and blending techniques so the finish looks factory fresh.

How long do repairs take?

  • Small jobs like bumper scuffs or minor dents can be done in around 3 hours. More involved work may take up to 6 hours, but we’ll confirm the timing with you.

Do I need to be present for mobile repairs?

  • No! We can do the repair as long as we can access the vehicle safely.

What happens if it rains during a mobile repair?

  • For paintwork, dry conditions are optimal but not essential. We have tents and gazebos so we can sort you out when its best suits you.

How can I pay?

  • You can pay by cash or bank transfer. Payment details will be provided at the end of the job.

Do I need to pay anything in advance?

  • No!

Are there any hidden charges?

  • No. Once you receive your quote, that’s the price. No surprises or added costs unless agreed ahead of time.

Do you work on all types of vehicles?

  • We repair most cars, vans, and light commercial vehicles. If your vehicle is unusual or has custom paintwork, just send a message to confirm.