
Frequently asked questions.
What areas do you serve?
We operate in Shrewsbury, Shropshire and surrounding areas. SY1, SY2, SY3, SY4 and SY5 and surrounding areas.
How do I get a quote?
Snap a photo of the damage, scratches, dents, scuffs, rust, headlight issues, etc. and send it via the website form, email, or WhatsApp. You’ll receive a free estimate within a short time.
What details do I need to provide?
The quote form asks for your name, contact info, car registration, service type, and preferred date.
What services are available?
- Dent repair & paint
- Scratch and scuff paint repair
- Rust treatment, repair & paint
- Headlight restoration
Can you repair plastic bumpers or trims?
Yes, We specialise in plastic bumper scuff and crack repairs, including texture matching and paint refinishing.
Do you offer mobile repairs?
Yes! That’s what we do!
Can I choose the repair date?
Yes, the form allows you to select your preferred date, and the team will try to accommodate it.
What if I need to reschedule?
Simply contact us at 07551 631 816 or via info@paintandrepairs.co.uk to adjust your appointment.
How much will my repair cost?
Pricing depends on the type and extent of damage. A custom quote is provided after reviewing your photos.
Is the quote free?
Yes, quotes are free, and there’s no obligation when you submit your photos.
How quickly will I hear back after submitting a photo?
We aim to respond quickly. Usually, within a day, or even in an hour, once photos are sent.
Is your work guaranteed?
Yes, all repairs come with a warranty for workmanship and paint finish, so you can drive away with confidence.
Will the repair be visible afterwards?
No! Our goal is invisible repairs. We use colour-matching systems and blending techniques so the finish looks factory fresh.
How long do repairs take?
Small jobs like bumper scuffs or minor dents can be done in around 3 hours. More involved work may take up to 6 hours, but we’ll confirm the timing with you.
Do I need to be present for mobile repairs?
No! We can do the repair as long as we can access the vehicle safely.
What happens if it rains during a mobile repair?
For paintwork, dry conditions are optimal but not essential. We have tents and gazebos so we can sort you out when its best suits you.
How can I pay?
You can pay by cash or bank transfer. Payment details will be provided at the end of the job.
Do I need to pay anything in advance?
No!
Are there any hidden charges?
No. Once you receive your quote, that’s the price. No surprises or added costs unless agreed ahead of time.
Do you work on all types of vehicles?
We repair most cars, vans, and light commercial vehicles. If your vehicle is unusual or has custom paintwork, just send a message to confirm.